Privacy Policy

Information Collection

When you interact with our botanical website, we may collect information you provide directly to us. This includes details submitted when purchasing handmade soaps, signing up for our updates, or communicating with us directly. The types of personal information we may collect include your name, email address, postal address, phone number, and transaction details.

We also automatically collect certain information when you navigate our site, such as your IP address, browser type, and interactions with our product pages, to ensure our site functions properly and to improve your browsing experience.

How We Use Your Information

We use the information we collect to provide and maintain our services, specifically to process transactions for our skincare items and deliver them to your address. Additionally, we use this information to communicate with you about your orders, respond to your inquiries, and send updates concerning new handmade natural soap collections, provided you have opted in to receive such communications.

Data Protection

Securing your personal data is a priority. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, please note that no transmission over the internet or electronic storage method is completely secure.

Your Rights

You have the right to request access to the personal information we hold about you. You may also request that we correct inaccuracies, update out-of-date information, or delete your personal data entirely. If you wish to exercise any of these rights, please reach out to our team using the contact details provided below.